Restaurant & Franchise Staffing

Protect Service Speed. Recover Lost Revenue.

Meridiem helps restaurant operators and franchise groups reduce missed calls, recover revenue, and improve guest experience through dedicated overseas staffing — with U.S.-based placement support and accountability built in.

Schedule a Strategy CallEstimate Your Recovery

High-Impact Roles

Staffing Solutions for QSR Operations

Phone Order Agents

Dedicated remote agents who handle inbound phone orders, freeing front-of-house staff to focus on in-store experience. Consistent, trained, and accountable.

  • Inbound Phone Orders
  • Scripted & Trained
  • Full-Time Dedicated

Overflow Call Handling

Capture every call during peak hours, rushes, and lunch windows. Overflow agents activate when your in-store team is at capacity.

  • Peak-Hour Coverage
  • Rush Window Support
  • Multi-Unit Capable

Customer Support Representatives

Handle guest inquiries, complaint escalation, loyalty questions, and post-visit follow-up across phone, email, and chat channels.

  • Guest Experience
  • Multi-Channel
  • Issue Resolution

Franchise Operations Admin

Back-office coordination support for franchise groups — scheduling, vendor communication, document management, and compliance reporting.

  • Franchise Admin
  • Vendor Coordination
  • Multi-Unit Support

Why It Works

100%

Dedicated to your brand

Unlike shared call centers, every Meridiem agent works for your operation only.

60–70%

Cost reduction vs. U.S. hiring

Meaningful payroll savings without sacrificing service quality or U.S. placement support.

Most placements are completed within 1–2 weeks, including candidate interviews and client selection.

Average time to placement

From strategy consultation to your first agent active on calls.

Revenue Model

Estimate Your Revenue Recovery

How Much Revenue Is Your Restaurant Losing?

Estimated daily lost revenue

$1,693

Estimated annual lost revenue

$617,945

Potential recoverable annual revenue with dedicated agents

$444,920

Recover Lost Orders Without Inflating Payroll

Build a QSR staffing model that delivers multi-location consistency, stronger call coverage, and better unit economics.

Book a Free ConsultationModel Your Savings